MyDialogue Privacy Policy

MyDialogue respects your right to privacy and your right to limit information exchanges to only those you initiate if you so desire. We do acquire specific personal information from private individuals in the course of business. We use this information to serve you better and facilitate your use of our website or applications. We may also acquire a private individual’s personal information from registration forms, product order information, or e-mail messages to us. We record information about our applications and application features usage on our server, and use it to do anonymous usage statistics.

The MyDialogue’s web server also records visitor IP addresses and domain names for reporting and site usage analysis. Any information that you provide to us when you are setting up your account, your activity statistic or anything else about you is transported via the secured connection (SSL). We do not serve ads to our users, and we do not enable any 3rd parties to do so. All information about our users is reported internally and then purged when required. If you supply us with your e-mail address, postal address or phone number through our site, you may receive promotional or informational communications from us. If you prefer not to receive communications from us, or if you have any questions about how we use the information you provide, please contact us at [email protected] 

Cookies Policy

We use cookies and similar technologies to help us understand how people use our website. If you choose to use our website without blocking or disabling cookies or opting out of other technologies, you will indicate your consent to our use of these cookies and other technologies and to our use (in accordance with this policy and the rest of our Privacy Policy) of any personal information that we collect using these technologies. If you do not consent to the use of these technologies, please be sure to block or disable them using your browser settings. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org/.

MyDialogue Cookies

We use our own cookies to recognize you when you visit our and use our apps. This means that you don’t have to log in each time you visit.

Third Party Cookies

Google Analytics and Google Website Optimizer

Google Analytics and Google Website Optimizer are services provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our website. Google Web Optimizer uses the same cookies to measure how different users respond to different content. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your, and other users’, use of our website and compile reports for us on website activity and provide other services relating to website activity and internet usage. Please note that Google only receives your truncated IP address. This is sufficient for Google to identify (approximately) the country from which you are visiting our sites but is not enough to recognize you, or your computer or mobile device, individually.

To opt-out of analysis by Google Analytics on our website and other websites, please visit http://tools.google.com/dlpage/gaoptout

Details about your personal data held by MyDialogue

If using MyDialog application, we are storing some of your personal data on the legal ground of legitimate interest (GDPR 6(1)(f )).

Your personal information and Information needed for the functioning of MyDialogue software features are stored as long as you have the MyDialogue account and the Information regarding the usage of the MyDialogue software is stored for up to 3 years. All data is stored in the database on the secured server located in the EU.

About MyDialogue Video Calling Privacy and Security

All video calls take place via the secure connection (SSL). Video Calls are placed directly between the peers using end-to-end encryption, and we or any other party do not have access to the call.

Personal information

First name
Last name
Email

Information needed for the functioning of MyDialogue software

The content of the sent messages.

MyDialogue software usage data

Call attempted time
Call accepted time
Call rejected time
Call completed time and duration
Message sent time
Session started time
Session progress
Session completion time

How we use your information

MyDialogue uses your information to be able to operate, support and develop the MyDialogue software including:

• The decision which software features to advance and which to discontinue offering
• The decision which software features to promote and explain better
• The decision how to prioritize the development efforts

Third parties

MyDialogue does not share your information with third parties for any marketing purposes whatsoever.

Your rights

You have the right to:

• ask for access to your personal information;
• ask for rectification of the information we hold about you which may be incorrect;
• ask for the erasure of information about you;
• ask for our processing of your personal information to be restricted;
• receive your data in a form allowing you to transmit it to another data controller (portability);
• object to us processing your information;